Information Technology Services

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When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Wenting Shen

  • Team: Applications Engineering
  • Title: Student Employee
  • Location: KT 204K
  • Phone: 481-0214
  • Email:

In November of 2014, Wenting Shen became a student employee for the Applications
Engineering team developing web applications for the university. Prior to this, she was
a teaching assistant for the Computer Science Department at IPFW. 

Wenting was born and raised in Shanghai, China, and moved to the United States with
her family when she was twelve.

She is currently a first year graduate student pursuing a Master's degree in Applied
Computer Science. Most of her friends call her "Ting". She loves to travel, camp,
hangout with family and friends, and watch movies. 

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