Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Adam Merkling

  • Team: Server and Network Administrators
  • Title: Network System Administrator
  • Location: KT 204A
  • Phone: 481-0213
  • Email:

Adam started at the IT Services department of IPFW in October 2010. Prior to this,
he experienced serving the United States Marine Corps for 5.5 years in the Information
Systems field.

Adam loves spending time with his wife, Stephanie.

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