Training Outreach

Frequently Asked Questions

APA Accredited

The following is a list of most commonly asked questions:

How do I create a new user account?

How do I register for a course?

Are there any discounts offered?

Which methods of payment do you accept online?

How do I cancel a registration?

What do I do if I've lost my password?

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How do I create a new user account?

In order to register for courses online, you must have an account. Creating an account gives you online access to enroll in courses, view your registration history, change your address and more. 

You can go to our Sign In page to create a new account. Note: you must have an email address to set up an account with us. 

How do I register for a course?

To register for a course:

  • Find the course you are interested in. You can browse the catalog, search by instructor, or search for a specific title.
  • Add to Cart. Once you find the course and session time, click the “Add to Cart” button.
  • Sign in. Note: if you're already logged on, this step will be skipped. 
  • Continue Shopping. If you are enrolling in other courses, click the "Continue Shopping" button and repeat steps above. Otherwise, you can check out or add an attendee.
  • Checkout. Once you have added all the desired courses to your Cart, click the “Checkout” button to continue the registration process.
  • Make Payment. Enter your payment information then click the Submit Order button***.
  • Registration Confirmed. The Registration Confirmation page now opens notifying you that you are enrolled in the course(s). A confirmation email with the registration specifics is also sent to your email address. At this time, you can safely log off the system.

***Important Note for those paying by Credit Card
The wait page will be displayed to you while the system is waiting for credit card approval. DO NOT move away from this page (click your Back button, select another URL, etc.) until the process is completed. If you do, the approval process is aborted and you WILL NOT be enrolled in the course. 

Are there any discounts offered?

  • IPFW Faculty & Staff: 20% discount
  • IPFW Alumni: 15% discount
  • Company with 3+ employees: 15% discount
    Simply call and request the discount. Applies to the main course fee, not books or materials. Only one discount may be applied per registrant, per course, not to exceed $100. Not applicable for Community Arts Academy, Online, or Travel courses. 

Which methods of payment do you accept online?

We accept MasterCard, Visa and Discover. 

How do I cancel a registration?

A full refund is given when the university cancels a course or when Continuing Studies receives notification of withdrawal from the registrant before the third business day prior to the start of the course. No refunds will be given after the course begins. No refunds will be given for online courses after registration has been accepted.

You cannot cancel a registration online. To cancel a registration, you must contact:

Training Outreach
260-481-6619
LearnNow@ipfw.edu *

*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you. 

What do I do if I've lost my password?

You can send a request for your password to be sent to your email address on our Sign In and then click on the "Forgot your password" link page.