IPFW Home
Assessment StrategyPhoto of students and faculty

Registrar - 2005-2006

Graduate Bulletin

  • Objective
    Contains accurate information
    • Measures
      ▪ No errors are present/errors log additional proofreading
    • Beginning Date - Nov. 1, 2006
    • Ending Date - May 7, 2007
    • Outcomes & Action Items
      • Adjust deadline to accommodate additional proofreading
    • Feedback
  • Objective
    1. Dispersed before Fall orientation in May
    2. Printed within budget
    • Measures
      • Project timeline
      • Master Detail Calendar
      • Budget book
    • Beginning Date - Nov. 1, 2005
    • Ending Date - May 1, 2006
    • Outcomes & Action Items
      • Adjust avenues to communicate deadline
      • Costs do not exceed budget
    • Feedback

Registration

  • Objective
    50% of Fall and 60% of Spring returning students are web registered by 4th week of priority registration
    • Measures
      • Registration report submitted
        each Friday to academic units
      • % of classes web registered
      • Complaint log
    • Beginning Date -October 17, 2005 - Mar. 13, 2006
    • Ending Date - November 11, 2005 - April 7, 2006
    • Outcomes & Action Items
      • Adjust avenues to communicate registration dates by class standing
    • Feedback
  • Objective
    Students understand how to web register
    • Measures
      Master Detail Calendar
    • Beginning Date - October 17,2005 - Mar. 13, 2006
    • Ending Date - November 11, 2005 - April 7, 2006
    • Outcomes & Action Items
      • Improve web registration instruction guide sheet
    • Feedback

Schedule of Classes

  • Objective
    Printed class schedule is available at least 2 weeks prior to registration
    • Measures
    • Beginning Date - Oct. 3 2005 for Spring
    • Ending Date - Feb. 27, 2006 for Summer/Fall
    • Outcomes & Action Items
      • Adjust avenues to communicate deadlines
      • Revise draft submittal and print dates
    • Feedback

  • Objective
    1. Contains accurate information
    2. Dispersed 2 wks before registration
    3. Available on the web 3 weeks before registration
    4. Printed within budget
    • Measures
      • No Errors are present/errors log
      • Project timeline
      • Master Detail Calendar
      • Budget book
    • Beginning Date - October 1, 2005
    • Ending Date - March 30, 2006
    • Outcomes & Action Items
      1. Adjust deadlines to accommodate additional proofreading
      2. Adjust avenues to communicate deadlines
      3. Costs do not exceed budget
    • Feedback

SIS Training

  • Objective

    1. Conduct training with a 70% attendance rate from those needing the training
    2. Inform campus community of new electronic features or policy changes that affect this office
    3. Complete campus wide FERPA training
    • Measures
      • Training spreadsheet log
      • Fewer questions and errors regarding policies that this office enforces
      • Registration complaint log
    • Beginning Date
      1. September 1, 2005
      2. October 17, 2005
    • Ending Date
      1. June 1, 2006
      2. November 11, 2005
    • Outcomes & Action Items
      • Adjust time and notification of training sessions
      • Fewer petitions regarding policy issues
    • Feedback

Academic Records

  • Objective
    Send transcripts within 3 days of order form receipt
    • Measures
      Transcript order form & calendar
      Transcript tracking log
    • Beginning Date - October 1, 2005
    • Ending Date - June 1, 2006
    • Outcomes & Action Items
      • Adjust office procedures so that date specific processing is accomplished by set deadlines
    • Feedback
  • Objective
    Maintain confidentiality of records per FERPA regulations
    • Measures
      Complaint log
      Student files
    • Beginning Date – October 1, 2005
    • Ending Date – June 1, 2006
    • Outcomes & Action Items
      • Change office procedures to accomplish confidentiality
    • Feedback
  • Objective
    1. Access student paper files easily
    2. Send enrollment certification letters by the 11th day of term or within 3 days from receipt of student request form
    3. Set policy on what/how documents are placed in student files and when info needs to be purged
    • Measures
    • Beginning Date – October 1, 2005
    • Ending Date – June 1, 2006
    • Outcomes & Action Items
      • Work with admissions regarding filing procedures (adjust procedures)
      • Adjust office procedures so that date specific processing is accomplished by set deadlines
      • Adjust filing and purging procedures
    • Feedback

Registrar 2006-2007

Customer Service

  • Objective
    Assist students, faculty and staff with questions in a professional manner.
    • Measures
      • Complaint log
      • SA Quality Services Survey comment cards
    • Beginning Date - October 1, 2006
    • Ending Date -May 1, 2007
    • Outcomes & Action Items
      • Change office procedures so that information is thoroughly explained at counter
    • Feedback

Room Scheduling

  • Objective
    1. No classroom scheduling conflicts
    2. Classes are scheduled in rooms with adequate seating, technology and ADA accommodations
    3. Timelines of room change notifications
    • Measures
      • Banner room error report
      • Binder with calendars
      • Complaint Log
    • Beginning Date - October 1, 2006
    • Ending Date - May 1, 2007
    • Outcomes & Action Items
      • Change classrooms that conflict or do not have the appropriate accommodations required and post a timely notice at the previous classroom entrance.
    • Feedback

Graduation

  • Objective
    1. 80% of grad apps are received prior to deadline
    2. Grads are notified when certificate/degree is awarded
    3. Diplomas are ordered according to project plan
    • Measures
      • Graduation project plan and graduates receive candidate letter
      • Discrepancies are not found in final grad checks and automated degree audits
      • Complaint log
      • Mater Detail Calendar
    • Beginning Date - October 1, 2006
    • Ending Date - May 1, 2007
    • Outcomes & Action Items
      • Accurate list of all potential grads that is used to produce commencement program and line-up and photography list
      • Students understand grad requirements prior to final grad check
      • Adjust office procedures so that date specific processing is accomplished by set deadlines
    • Feedback

Reporting

  • Objective
    1. Registration report distributed to academic units weekly and daily during any registration period
    2. Requested queries are processed within a week
    • Measures
      • Reports
      • Query Log
      • Master Detail Calendar
    • Beginning Date - October 1, 2006
    • Ending Date - May 1, 2007
    • Outcomes & Action Items
      1. Adjust office procedures so that date specific processing is accomplished by set deadlines
      2. Campus is informed of number/ major graduated
    • Feedback

Athletic Eligibility

  • Objective
    NCAA eligibility rosters are completed accurately prior to first scrimmage played
    • Measures
      • NCAA eligibility roster
      • NCAA freshman roster
    • Beginning Date - August 1, 2007
    • Ending Date - October 1, 2008
    • Outcomes & Action Items
      Players are eligible prior to first scrimmage and no games are forfeited (ineligible players)
    • Feedback

Residency Appeals

  • Objective
    Residency appeals are determined within one week of receipt of application/documentation
    • Measures
      Residency application tracking log
    • Beginning Date - August 1, 2006
    • Ending Date - May 1, 2007
    • Outcomes & Action Items
      Adjust office procedures so that date specific processing is accomplished by set deadlines
    • Feedback

Late Withdraw Petitions

  • Objective
    Petition forms are recorded, processed and student's notified within 3 days of receipt of approved petition request
    • Measures
      • Date Late Withdraw Petition signed
      • Late withdraw petition log
    • Beginning Date - October 1, 2006
    • Ending Date - May 1, 2007
    • Outcomes & Action Items
      Adjust office procedures so that date specific processing is accomplished by set deadlines
    • Feedback

Registrar 2008-2009

Grades

  • Objective
    1. Process grades changes within 3 days of receipt
    2. Notification of grade submission process sent to faculty 2 weeks prior to grade deadline
    • Measures
      • Master Detail Calendar
      • Date on letters sent
      • % of grades submitted online
    • Beginning Date - December 1, 2008
    • Ending Date - June 1, 2009
    • Outcomes & Action Items
    • Feedback

Curriculum Management

  • Objective
    Enter and maintain accurate curriculum information (per the curriculum committee) in Banner
    • Measures
      • Curriculum spreadsheet log
      • Catalog/Bulleting accuracy
      • Class schedule accuracy
    • Beginning Date - October 1, 2008
    • Ending Date - June 1, 2009
    • Outcomes & Action Items
      • Improve communication with curriculum chair
      • Check for consistency with
    • Feedback

Conduct every 5 years

Comprehensive Program Review

  • Objective
    1. Host visit by external evaluator to evaluate, observe and review
    2. Assure that services are in alignment (100%) with unit overview
    3. Write and provide report to constituencies
    • Measures
      • Completion of Program Review process
      • Completion of visit
      • Completion of internal and external evaluation reports
      • Report submitted to Vice Chancellor of Student Affairs
    • Beginning Date - September 1, 2009
    • Ending Date - December 1, 2009
    • Outcomes & Action Items
      • Adjustments are made to forms, processes and procedures according to recommendations made by evaluator(s)
    • Feedback