Get Help:
When contacting us provide the following information:
- Username
- Phone number
- Workstation location, and computer type
- Problem or the error message (ensure that you record the exact error message)
Hours:
- Mon-Thurs: 7:30 am - 8:00 pm
- Fri: 7:30 am - 6:00 pm
- Sat: 8:00 am - 4:30 pm
- Sun: CLOSED
Follow us:
Responsibilities of User Technology Support
- Provide faculty and staff with individual and group training.
- Perform advanced troubleshooting on applications.
- Supply printed and online instructions for supported applications.
- Produce and publish training materials for the campus faculty and staff.
- Produce IT news releases Advise on current and future technology initiatives.
- Maintain the IT Services web site and online knowledge base.
Training Registration!
Click the link below to sign in to ServiceNow for training!
Knowledge Base
Training Resources
IPFW IUware
Meet the Staff
Responsibilities of UTS
