Contact the Help Desk:
- Mon-Fri: 7:30 a.m.-8 p.m.
- Sat: 8:00 a.m. - 4:30 p.m.
- Sun: CLOSED
Responsibilities of User Technology Support
- Provide faculty and staff with individual and group training.
- Perform advanced troubleshooting on applications.
- Supply printed and online instructions for supported applications.
- Produce and publish training materials for the campus faculty and staff.
- Produce IT news releases Advise on current and future technology initiatives.
- Maintain the IT Services web site and online knowledge base.