ITS Training

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk

Follow us:
Facebook and Twitter

Instructional Tools

Blackboard Learn

Blackboard Learn is a virtual learning environment and course management system. It's a Web-based server which features course management, customizable open architecture, collaboration tools, and more.

View Blackboard Learn Training Courses

Multimedia Resources Webpage


i>clicker is a technology solution that allow presenters and audience participants to dynamically interact through questions and answers in real-time. i>clicker works with Blackboard Learn management system via seamless integration. Instructors can also use the i>grader tool to convert student participation in class to grades and learning data.

View i>clicker Training Courses


Respondus is a Window-based tool that makes it easy to create and manage exams for Blackboard. It allows the users to create paper tests for classes, or through integration with Blackboard.

View Respondus Training Courses

Training Registration!

Click the link below to sign in to ServiceNow for training!

ITS Training Registration Icon

Knowledge Base

ITS Knowledge Base Icon

Training Resources

IT Services Training Resources


IPFW IUware Login

Document Viewing Tools

Adobe Reader Adobe PDF Reader

Microsoft Word MS Word Viewer

Microsoft Excel MS Excel Viewer

Microsoft PowerPoint MS PowerPoint Viewer