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About Us

Koichiro Otani, Ph.D. photo of Koichiro Otani

Associate Professor

  • Office: Neff 260D
  • Phone: 260-481-6347
  • Fall 2008 office hours:
    M 1-3 p.m.; F 10-11 a.m.
    or by appoinment
  • E-mail: otanik@ipfw.edu

Education

  • Saint Louis University Ph.D., 2000, Health Services Research
  • Georgia Southwestern College M.S.A., 1992, Social Service Administration
  • Kansai University, Japan B. S., 1978, Economics and Industrial Engineering

Research Interest

Dr. Otani's teaching and research interests include health administration, comparative health systems, and epidemiology. One of his research interests rests on patient satisfaction with noncompensatory and nonlinear models.

Selected Publications

  • Otani, K. (2006). Enrollees’ Global Rating Process of Health Care with the National CAHPS® Benchmarking Database. Health Care Management Review, 31(3), 205-212.
  • Otani, K ., Kurz, R.S., Burroughs, T.E., and Waterman, B. (2003). Reconsidering Models of Patient Satisfaction and Behavioral Intentions. Health Care Management Review, 28(1), 9-22.
  • Otani, K ., Harris, L.E., and Tierney, W.M. (2003). A Paradigm Shift in Patient Satisfaction Assessment. Medical Care Research and Review , 60( 3), 347-365.
  • Otani, K ., and Kurz, R.S. (2004). The Impact of Nursing Care and Other Health Care Attributes on Patient Satisfaction and Behavioral Intentions of Hospitalized Patients. Journal of Healthcare Management, 49(3), 181-197.
  • Otani, K ., and Harris, L.E. (2004). Different Integration Processes of Patient Satisfaction Amoung Four Groups. Health Care Management Review, 29(3), 188-195.
  • Otani, K., Kurz, R.S., and Harris, L.E. (2005). Managing Primary Care Using Patient Satisfaction Measures. Journal of Healthcare Management 50 (5), 311-325.

Highlights of Community Service

Dr. Otani is a member of the American Public Health Association and the Academy of Management. He received his Ph.D. in Health Services Research from Saint Louis University and an M.S.A. in Social Service Administration from Georgia Southwestern College. He also received his undergraduate degrees in Economics and Industrial Enginering from Kansai University, Japan.