Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Hours:

  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:00 pm
  • Sun: CLOSED

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Windows 10 Plan

Windows 10

Information Technology Services (ITS) is developing a test / evaluation plan for Windows 10 and supported systems at IPFW.  As with every release of a new Microsoft Operating System, issues will be discovered and Microsoft will in turn address them in service pack or other updates.   ITS will not migrate University-owned systems to Windows 10 until it is proven to be a stable platform and testing of applications required by the IPFW user community is completed.  Microsoft’s current end-of-support date for Windows 7 (Service Pack 1) is January 14, 2020, allowing ample time for testing / evaluation and migration to Windows 10.     

For your reference, ITS minimum requirements for purchasing new computers can be found here.

Continue to watch Inside IPFW for ITS updates.

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