Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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Microsoft Office is available for the Microsoft Windows and Mac OS X operating systems. Microsoft Office includes the following programs:

  • Word
  • PowerPoint
  • Excel
  • Publisher
  • Access

IPFW students, faculty and staff can download Microsoft Office for personal use from IUware.

Microsoft Office training is available to students, faculty and staff through IT Services. Student training will be arranged by special request through the help-desk.