Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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Media that ever held university data must be destroyed in accordance with Purdue policy.  Removable media such as CD's, DVD's, flash drives, etc. may be placed in the secure collection bin at the Help Desk, KT 206.

Hard drives are generally reclaimed by IT Services technicians when a departmental computer is sent to salvage.  If you have an internal or external hard drive to be destroyed, please contact the Help Desk to arrange for pickup.

More detailed information about media disposal...