Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk


  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:30 pm
  • Sun: CLOSED

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Students, faculty and staff have access to IPFW wireless and e-mail via most mobile devices once configured properly.

IT Services provides limited support for personally owned smart phones running the following operating systems:

  • Android
  • BlackBerry
  • iOS (iPhone, iPod touch, and iPad)
  • Windows Mobile

Protect your data--anyone accessing university data from a mobile device is required to put a password or PIN on the device. If your device is lost or stolen, a password will help prevent unauthorized access to university data.