Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk


  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:30 pm
  • Sun: CLOSED

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Resources for the Password Protected Screen Saver Policy


To minimize or prevent unauthorized access to sensitive data, all university-owned computers are required to have a screensaver that automatically engages after 15 minutes of inactivity.  To access the computer after the screensaver engages, the user must enter their IPFW password.


Related information


  • Initial contact for questions: IT Services Help Desk
  • Policy clarification: IT Services; IT Security, Policy and Planning