Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Hours:

  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:30 pm
  • Sun: CLOSED

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Resources for the Network Monitoring and Access Guidelines

Summary

IT Services monitors network traffic to address any network usage or quality of service issues. Additionally, IT Services limits bandwidth available for uses which are not considered part of the university mission.  Any servers not managed by IT Services must meet certain conditions.

Policy

Related information

  • None

Contacts

  • Initial contact for questions: IT Services Help Desk
  • Policy clarification: IT Services; IT Security, Policy and Planning