Information Technology Services

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When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Hours:

  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:30 pm
  • Sun: CLOSED

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Resources for the Minimum Equipment Standards Policy

Summary

Computer workstations and printers must conform to certain minimum standards in order to operate effectively on IPFW's network.  New computers and printers as well as existing computers and printers being transferred from one user to another must meet these standards to be installed on the network.

Policy

Related information

  • None

Contacts

  • Initial contact for questions: IT Services Help Desk
  • Policy clarification: ITPC