Information Technology Services

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Hours:

  • Mon-Fri: 7:30 a.m.-10 p.m.
  • Sat: 8 a.m.-4 p.m.
  • Sun: 11 a.m.-7 p.m.

 

How do I set up the allowance?
What cell phone provider can I use?
What kind of phone can I get?
Where can I get info about cell phone plans and hardware?
What features can I add to my plan?
I have a personal phone already. Can I just use that phone?
How long will it take to switch to a personally owned phone?
How do I order accessories like a screen cover or new holster?
Who do I contact if I have a problem with my phone?
What happens if I leave the university or switch to a position that no longer requires a cell phone?
Is this going to affect my income?
What if I need a new phone or need to repair my current phone?
Will the allowance cover the cost of taxes?
What if I cannot afford a personal cell phone?
As a supervisor, how do I determine how much expense to cover?

How do I set up the allowance?
Your first step is to talk to your supervisor. The complete process is documented for you and your supervisor to follow.

What cell phone provider can I use?
Because the phone is your personal property, you can use any phone provider you want.

What kind of phone can I get?
You can get any phone. However, your supervisor can choose not to fund the whole cost of the device if the features are not necessary for your job.

Where can I get info about cell phone plans and hardware?
Due to the number of vendors, plans and devices, IPFW cannot provide information about current pricing, features, etc. We do encourage you to ask vendors if they provide an IPFW employee discount, because some do. For example, Verizon provides an 18% WSCA (Western States Contracting Alliance) discount to IPFW employees.

What features can I add to my plan?
You and your supervisor should discuss the features you need to accomplish your job. Consider the minutes you will need, whether you need a data plan, texting, tethering, etc. Because the phone is your personal property, you can choose to add any services, increase your minutes, etc. with the understanding that your supervisor may not choose to pay for these options.

I have a personal phone already. Can I just use that phone?
Yes. You may want to review several copies of your monthly bill with your supervisor to get an idea of how much your allowance should be, what services you may need to add, etc.

How long will it take to switch to a personally owned phone?
It may take several weeks for your allowance to appear in your direct deposit. Also, if you currently have a university owned phone that you plan on keeping, it may take 7-10 days to have the plan switched to your personal phone.

How do I order accessories like a screen cover or new holster?
If deemed necessary for your job duties, purchasing these items is the responsibility of your department just like other office supplies.

Who do I contact if I have a problem with my phone?
This is now your personal device. You will need to contact your cellular device provider. IT Services provides limited support only for connecting to IPFW email and wireless. IT Services will not troubleshoot or fix hardware or plan problems once your device is personally owned.

What happens if I leave the university or switch to a position that no longer requires a cell phone?
Because the phone is your personal property, whether you keep the phone and the plan is up to you. For phones covered under this allowance, the university will pay for contract termination if you want to cancel your cell service.

Is this going to affect my income?
The allowance is included in your direct deposit and will appear as a separate line on your pay stub. It will not increase your base salary and will not be included in the calculation of any university benefits. Further information is available at the IPFW Comptroller's Office.

What if I need a new phone or need to repair my current phone?
You are responsible for contacting your cell phone provider to troubleshoot, diagnose and repair any problems. If a new phone or repair work is needed, discuss this with your supervisor to make them aware an additional allowance amount may be needed. Your supervisor can fill out the allowance request form and enter the amount covered by the department if repairs are needed.

Will the allowance cover the cost of taxes?
The allowance is subject to all applicable taxes, which the university will include as part of the allowance. Further information is available at the IPFW Comptroller's Office.

What if I cannot afford a personal cell phone?
Discuss your options with your supervisor. If you use your phone exclusively for business (no personal use) you can request a 100% allowance amount which will cover the cost of the phone and plan.

As a supervisor, how do I determine how much expense to cover?
You may base your decision on your understanding of how much the use of the device counts for business purposes. The main aspect you should consider is the kind of services needed to satisfy the job requirements (i.e., email, phone calls, IM, calendar, etc). You may analyze each case with your employee and consider the amount of value the use of a cellular device and its services will bring to the university.