Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at helpdesk@ipfw.edu.
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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Resources for the Administrative Access to LAN Users Information Policy

Summary

Authorizations and restrictions designed to enable network administrators to carry out their responsibilities while protecting the privacy of users.

Policy

Related information

  • None

Contacts

  • Initial contact for questions: IT Services Help Desk
  • Policy clarification: IT Services; IT Security, Policy and Planning