Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Hours:

  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:30 pm
  • Sun: CLOSED

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Classroom Support Student Positions

Requirements

  • Excellent problem solving skills
  • Familiarity with audio/visual equipment
  • Knowledge of core functionality of Windows and Apple operating systems
  • Knowledge of software packages such as Microsoft Office
  • Self-sufficiency

Duties

  • Be on call for urgent problems with classroom computers
  • Interact with staff, administrators, faculty, and students at all levels of computing sophistication
  • Assist with lab upgrades during class breaks
  • Move computer equipment on campus