Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Monty Stratton

  • Team: Telephone Operations
  • Title: Telephone System Technician
  • Location: KT G39
  • Phone: 481-5407
  • Email:

Monty joined IPFW in Dec. 2011 as the telephone specialist/security camera support
technician. He attended IPFW and received a BS in Computer Technology in 1988 and
an AAS in Supervision in 1987. Monty worked 15.5 years at GTE/Verizon Data Services
as a Hardware support analyst, then went to East Allen County Schools for 8 years as
telephone/network analyst. After Budget cuts eliminating his position he went to Lutheran
Hospital as the telephone specialist, then finally here at IPFW to complete the circle.
Monty has been married to Malinda for 25 years (proud of that) and has 2 sons; Everette,
23 and Derek, 20.

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