Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Jeffrey Schmidt

Photo of Jeff Schmidt

  • Team: Data Center Operations
  • Title: Computer Operator
  • Location: KT 204D
  • Phone: 481-6207
  • Email:

Jeff started his IT career in 1983 when he worked as a Lead Computer Operator for
Summit Bank.  He joined IPFW’s IT Services department in 1992 where he currently
holds a head position in Operations.

Jeff earned his Bachelor of Science in Supervision degree with a concentration in
Computer Science from IPFW.

Jeff and his wife, Teresa, enjoy traveling and being with family.

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