Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Clara Sarrazine

  • Team: Applications Engineering
  • Title: Senior Programmer Analyst
  • Location: KT 204J
  • Phone: 481-6257
  • Email:

Clara works as a senior programmer/analyst primarily supporting the student information
system, Banner. Clara joined IPFW in 1989 as a student computer operator working at the
Computer and Data Processing Services. From 1991 to 1995, Clara was a computer operator.
In November of 1995, Clara became a Programmer Analyst. Clara received her bachelor's
degree in computer information systems in 1992. 

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