Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Hours:

  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:30 pm
  • Sun: CLOSED

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About Todd Raines

  • Team: User Technology SupportPhoto of Todd Raines
  • Title: IT Training Coordinator
  • Location: KT 205A
  • Phone: 481-6031
  • Email: rainest@ipfw.edu

Todd graduated, from Ball State University, in 1999 with a Bachelor of Science in
Education and a Computer endorsement. He taught 9 years in public education,
spending a majority of those years at Angola Middle School as a 6th-8th grades
computer teacher. Todd began working at IPFW in 2007 teaching non-credit
computer courses for the Division of Continuing Studies on a part-time basis. He
was hired full-time, at the University, in 2009, as Technology Coordinator for
Online Learning.

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