Information Technology Services

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When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk


  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:00 pm
  • Sun: CLOSED

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Austin Pinckney

  • Team: Applications Engineering
  • Title: Student Employee
  • Location: KT 204B
  • Phone: 481-0215
  • Email:

Austin Pinckney joined the IT Services Team in August of 2014. He is currently
a sophomore here at IPFW, pursuing a degree in Information Systems. Austin
enjoys watching movies, listening to music, and playing video games in his free time.

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