Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

Follow us:
Facebook and Twitter

Austin Pinckney

  • Team: Applications Engineering
  • Title: Student Employee
  • Location: KT 204B
  • Phone: 481-0215
  • Email:

Austin Pinckney joined the IT Services Team in August of 2014. He is currently
a sophomore here at IPFW, pursuing a degree in Information Systems. Austin
enjoys watching movies, listening to music, and playing video games in his free time.

Return to the personnel list