Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Jeff Eley

Photo of Jeff Eley

  • Team: Infrastructure Services
  • Title: Workstation Systems Specialist
  • Location: KT 204B
  • Phone: 481-6974
  • Email:

Jeff attended IPFW from 1981- 1984 and has worked for IPFW in one capacity or another
since 1990. He's worked for three different departments in two different academic areas:
The Learning Resource Center, Transitional Studies (now CASA, The Center for Academic
Support and Advancement), and Computing and Data Processing (now ITS, Information
Technology Services). Jeff's tenure with IPFW provides him with the tools and knowledge
of campus facilities, software and hardware to facilitate solutions for computer users at
IPFW. Jeff is a life-long Allen County resident and lives in New Haven with his wife, Lisa,
and their two daughters, Emily and Hannah.

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