Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Brian Diehm

Photo of Brian Diehm

  • Team: Server & Network Administrators
  • Title: Network System Administrator
  • Location: KT 204B
  • Phone: 481-5747
  • Email:

Brian joined ITS in August of 2015 with 13 years’ experience ranging from computer tech
to Sr. Network Administrator at the University of Saint Francis. He holds a Bachelor’s
degree from Ball State University in Business Information Technology as well as a Master's
in Information Technology Management from Golden Gate University in San Francisco

During off hours Brian enjoys spending time with his wife Emily and three children Milo,
Lucas and Katie. Other activities include hockey, roller hockey, lake activities, and golf.

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