Information Technology Services

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When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk


  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:30 pm
  • Sun: CLOSED

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About Robert Dean

Photo of Robert Dean

  • Team: Help Desk
  • Title: Help Desk Technician
  • Location: KT 206
  • Phone: 481-6030
  • Email:

Robert joined the Help Desk in August 2007. He served for six years as an Air Force
Security Forces member separating at the rank of Staff Sergeant.  He is currently
pursuing a Bachelor of Science in Criminal Justice.

Robert has completed training as a Support Center Analyst through the Help Desk

In his free time he enjoys fishing, outdoor activities, shooting sports, and playing

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