Information Technology Services

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When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Travis Brumm

  • Team: Developers
  • Title: Programmer and Applications Systems Analyst
  • Location: KT 209C
  • Phone: 481-0218
  • Email:

Travis Brumm started working at IT Services as a Help Desk student worker in November
2011. In July of 2013, Travis became a full time Help Desk Technician.  As of July 20 of 2015,
Travis was hired on as a full time employee for the Applications Engineering team.

Trent is from Leo, Indiana and graduated from Leo High School in 2006.
He went to Miami University where he ran Track for 4 years until 2010. He was a member of the Ohio Army
National Guard and has since earned his Bachelors of General Studies from IPFW in August of 2015.
In August of 2014 he married fellow Help Desk Technician Alyssa Brumm.

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