Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Alyssa Brumm

  • Alyssa BaumanTeam: Help Desk
  • Title: Help Desk Technician
  • Location: KT 206
  • Phone: 481-6030
  • Email:

Alyssa started working as an IT Services Help Desk Technician in August 2012. She is
originally from Houston, Texas and graduated from Bellmont High School with Academic
Honors. Alyssa is currently double majoring in Premedicine and Biochemistry, with a
minor in French. She previously worked at Heyerly's Bakery as a front end manager
before joining the IT Services team. Alyssa is a vegetarian. In her free time she enjoys
watching Painting with Bob Ross, playing field hockey, working out, and reading historical
and mystery novels.

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