Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Trent Barcus

  • Team: Applications Engineering
  • Title: Programmer Analyst
  • Location: KT 204K
  • Phone: 481-0214
  • Email:

Trent Barcus started working at IT Services as a Help Desk Technician in September
2011. In April of 2013, Trent became a student worker for the Applications Engineering
team developing web applications for the university.  As of September 22 of 2014,
Trent was hired on as a full time employee for the Applications Engineering team.

Trent is from Albion, Indiana and graduated from Central Noble High School in 2010.
He is currently a senior at IPFW and is pursuing a major in Computer Engineering
Technology, a minor in Mathematics, and another minor in Computer Science. He is
hoping to complete his courses and continue working for the university.

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