Information Technology Services

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When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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About Bob Bailey

Photo of Bob Bailey

  • Team: Classroom IT, Audio, and Visual Support
  • Title: Classroom Support Supervisor
  • Location: KT 208D
  • Phone: 481-4147
  • Email:

Bob moved from Learning Resource Center to IT Services End-User Support team in
November 2006. Before moving to ITS, Bob earned an Associates degree in electronic
engineering from ITT Tech and worked in LRC eleven years as an Electronics Technician.
He has lived in Hicksville, Ohio, most of his life and has two children: Rob and Kelley.
Bob’s hobbies include making multi track recordings and playing guitar. Home repair
projects also take a lot of Bob’s time, including the two car garage he built.

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