Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk


  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:00 pm
  • Sun: CLOSED

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About Austin Vance

  • Team: Help Desk
  • Title: Student Employee
  • Location: KT 206
  • Phone: 481-6030
  • Email:

Austin Vance joined the IT Services team in July of 2014 as a Help Desk Technician.
Austin comes from a small town called Albion, Indiana. He graduated from Central
Noble High School that same year. He is currently a Freshman here at IPFW and is
majoring in Psychology. Austin intends to take his degree and work as a Clinical

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