Information Technology Services

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  • Mon-Fri: 7:30 a.m.-8 p.m.
  • Sat: 8:00 a.m. - 4:30 p.m.
  • Sun: CLOSED

Technology FAQ's for Students


Where are the open access student computer labs?
Open labs are in many buildings on campus including Kettler, Helmke Library and Walb. Students Access labs (PDF)
The documents above are presented in Portable Document Format [PDF]. A PDF Reader is required to view these documents

How much can I print in the labs?
Every student begins each semester with an 800 page ($40) printing quota. Once the allotment has been used, you may go to the Bursar's office to add money to your account in $5 (100 sheet) increments. Printers & Printing

How do I get wireless on campus?
You must configure your laptop or phone before you can connect. Wireless at IPFW

Can I borrow a laptop?
Yes, the Helmke Library has Windows laptops for short term use by IPFW students. Resources for the Workstation Loan Policy

What are the requirements to get on the internet?
All computers must have an antivirus program that is up to date and supports "real time scanning" as well as the latest operating system updates and critical patches. Access to the internet is denied if you do not meet the requirements. Getting connected to the Internet in housing

How do I forward my email to another address?
Because email is the official means of communication at IPFW, if you do not plan to read your IPFW email, you should forward it to an address you do read. Forwarding student email to another address

Can I connect a game console in housing?
Xbox 360 and Wii consoles can be connected to the wired network only. No special configuration is necessary. Other game consoles cannot be connected to the internet in housing at this time.

What is eLearning or Blackboard?
eLearning/Blackboard is a course management system IPFW uses for online teaching.  It is used for internet-only classes and also as a supplemental tool for face-to-face classes.

Do I get web space as a student?
Every student automatically gets web space when their account is created. Student Web Space

Can I get free computer training?
Students receive free training workshops for software applications from the Center for Academic Support and Advancement (CASA). The program for this training is called STEPS: Student Technology Education Programs. The workshops are free and do not require registration.

Where do I get technology help?
The IT Services Help Desk is available to assist you with most issues. Come to KT 206, call (260) 481-6030, or email Please note that IT Services employees are here to help you access IPFW resources on your personal equipment, but can only perform hadware and operating system repairs on university owned equipment.

Can I get free software?
Yes, IPFW students enrolled in classes can download Microsoft Office, Adobe Creative Suite, and other software from IUWare by logging into myIPFW.
Will anyone from IT ask me for my password?
No! No legitimate organization will ever ask you to tell them your password. If you recieve an email asking for this, don't do it! No one but you (including your parents) should ever know your IPFW password.
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