Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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Retiree & Emeritus Accounts

Emeriti and official retirees may retain their IPFW account, e-mail address, personal storage space and personal web space upon retiring. Access to Banner, departmental storage and web space are removed unless the retiree is staying on in an official capacity.

The Emeritus/Retiree Account form should be filled out to initiate the process of keeping or deleting the account.  IT Services technicians are available to assist you with any questions you might have or one on one assistance with saving files, address book contacts, etc.