Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk


  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:30 pm
  • Sun: CLOSED

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Change Your Password

Passwords are required on all computer accounts in order to secure individual and university data. The process for receiving/creating passwords varies depending on the type of account. All IPFW account passwords need to follow the same conventions.

The following links give more information about IPFW accounts and passwords: