Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk


  • Mon-Thurs: 7:30 am - 8:00 pm
  • Fri: 7:30 am - 6:00 pm
  • Sat: 8:00 am - 4:30 pm
  • Sun: CLOSED

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IU affiliate accounts allow faculty and staff members to access software programs available through IU. Faculty and staff can request an IU Affiliate account by contacting the Help Desk. IT Services will send a university ID number to create an account. Go to Account Management at IU to establish your account.

IU affiliate accounts allow access to:

  • Affinity – Donor database
  • One.IU – Student database
  • OVPIA – Grant writing program