Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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Faculty & Staff Accounts

Faculty and staff will receive an IPFW network account once their department completes the New Employee Account Request Form.  

Faculty and staff receive their username and password via an email notification from IT Services.  Faculty and staff accounts include:

  • Outlook email
  • Access to myIPFW
  • IPFW Network software
  • “O” drive access - shared departmental space
  • “I” drive access - individual storage space
  • Web space, if requested

Training is provided via online tutorials. Faculty and staff can make changes, add or remove resources, to their accounts by completing the Account Modification Form. Faculty and staff accounts remain active until the individual leaves IPFW.