Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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Banner accounts allow access to student information. To receive a Banner account, complete the New Employee Account Request Form or the Account Modification Form.

Banner accounts allow access to student information, class rosters, and room availability, among other things. Users can register students for classes, add and remove holds, and more.

IT Services will create the Banner account, assign a temporary password, and deliver the account information to the Registrar's office. The Registrar's office will contact the user. Training is required prior to access.

If you have forgotten your Banner account password or it no longer works, e-mail the Operations for assistance. For all other Banner issues unrelated to passwords, please contact the Help Desk.